Team Management
Invite members, assign admin or member roles, and manage per-seat licenses in a Calendox Business account — plus what a paused sync means.
A Calendox Business account is a team under one subscription: admins invite members from the Members page and assign each member a license bought from Settings → Billing. Every licensed member then connects their own calendars and runs their own syncs — the license's plan tier sets their personal limits.
During the free trial nobody needs a license: every member connects calendars and creates syncs on their own trial, with the trial limits described in Plans and billing. Once the team subscribes, each member needs an assigned license — a member without one has their syncs paused until an admin assigns them a license.
Team management is tied to your account type, not a plan tier — any Basic, Standard, or Premium subscription works. The Members page appears in the sidebar for team admins; regular members don't see it. Enterprise accounts manage calendars differently — see Enterprise accounts. For which account type fits your team, see Personal, Business, and Enterprise accounts.
What can each role do?
| Role | Capabilities |
|---|---|
| Admin | Invite and remove members, change roles, manage the subscription, assign and release seats |
| Member | Connect their own calendars, create syncs and booking pages under the license assigned to them |
All admins are equal — there is no separate owner. Every admin can invite, remove or change the role of any other member (including the admin who created the team), purchase seats, change or cancel the team's subscriptions, and delete the team. The subscription belongs to the team, not to any admin, so an admin leaving never affects the team's billing; billing emails go to every admin.
Roles govern team administration, not syncing — admins and members alike connect calendars and sync under their own license. A team must always have at least one admin: the last remaining admin can't be demoted, removed, leave, or delete their own account until another member is promoted — or they delete the whole team.
How do seats and licenses work?
Business subscriptions are billed per seat. Any admin purchases a number of licenses for a plan tier from Settings → Billing and assigns each license to a team member from the license list on the same page. A team can hold licenses on more than one tier at the same time — for example, Premium seats for two power users and Basic seats for everyone else.
Each member's limits come from the plan of the license they hold, applied per member — on a Standard license, that member can connect up to 5 calendars, run up to 5 syncs, and create booking pages per the Standard tier (see Plans and billing). Once the team has an active subscription, a member without an assigned license can't connect calendars or create syncs at all — they'll see a No Active License message asking them to contact their administrator, and their existing syncs are paused until a license is assigned to them.
Invite a team member
- Go to Dashboard → Members.
- Click Add Member, enter their email address, and pick a role.
- Click Send invite.
The invited person receives an email with a link to join the team and creates their Calendox account while accepting. An email address that already has a Calendox account can't be invited. Pending invites appear in the members list and can be cancelled before they're accepted. Once the team has subscribed, remember to assign the new member a license when they join — on a subscribed team, membership alone doesn't grant sync access.
Remove a member or change a role
Both actions live in Dashboard → Members and are admin-only:
- Remove — deletes the member's Calendox account after confirmation. A business account belongs to its team and is never converted into a personal one: their connected calendars and syncs are deleted, the events Calendox copied into their calendars are removed, and the seat assigned to them is released back to the team (it keeps billing and can be assigned to someone else — it is not cancelled). Other members' calendars and syncs are not affected. The last admin can't be removed.
- Change role — open the member's row editor and switch between Admin and Member.
Any member — admins included — can also leave a team themselves from Settings → App → Leave Team. Leaving deletes their Calendox account the same way removal does; they can sign up again with a personal account afterwards. The last admin and the last member can't leave: delete the team instead, which also deletes the deleting admin's own account.
What does "paused" mean for a member's syncs?
When a member of a subscribed team has no license, their syncs aren't deleted — they're paused (shown as Disabled in the sync list) and stop propagating changes until the license situation is fixed:
| Cause | How it recovers |
|---|---|
| The team subscribed and no license has been assigned to the member yet | Syncs resume as soon as an admin assigns that member a license |
| An admin revoked the member's license, or the seat pool was reduced while they held one | An admin must assign a license to that member again — this never resolves on its own |
| The team's subscription was cancelled or failed while the member's own 14-day trial was still running | Syncs resume on their own, at the latest within a day — during their trial a member needs no license. On the last day of their trial (UTC) they stay paused, as the trial counts as ended from that day |
| The team's trial ended, its subscription lapsed, or a failed card payment wasn't recovered within the 3-day grace period | When the team subscribes again, the subscribing admin's syncs resume right away. Every other member's syncs stay paused until an admin assigns them a license from the new subscription; their banner says no license is assigned to them (the License revoked reason in Sync status). Licenses from the lapsed subscription don't carry over. |
No calendar data is lost while a sync is paused. See Sync status for the full list of disabled reasons and recovery steps.
If something looks wrong
- A member can't connect a calendar — on a subscribed team, check they hold an assigned license in Settings → Billing, and that they haven't hit their license plan's calendar limit.
- An invite never arrived — check the recipient's spam folder, then cancel the pending invite from Dashboard → Members and send it again.
- You can't remove or demote an admin — that's the last admin on the team. Promote another member to admin first.
Next steps
- Plans and billing — per-seat pricing and the plan limits each license carries
- Sync status — what disabled syncs look like and how they recover
- Team management features — feature overview
Microsoft Marketplace
Buy Calendox through the Microsoft Marketplace and pay on your existing Microsoft bill under the Microsoft Standard Contract, with no new vendor onboarding.
Enterprise Accounts
How Calendox Enterprise works — Microsoft 365 tenant-wide admin consent, master and secondary tenants, license seats, CSV import, and billing.